+44 7411707886

travels@viyuventures.com

Privacy Policy

Effective Date: 25.08.2025

At Viyu Trips, we value your trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, book a trip, or interact with our services.

By using our website or services, you agree to the terms of this policy.


1. Who We Are

Viyu Trips is a travel agency committed to creating memorable travel experiences. Our official website is: [www.viyutrips.com]
You can contact us at:
Email: travels@viyuventures.com
Address: India


2. Information We Collect

We collect the following types of personal information:

a) Information You Provide Directly

  • Full Name

  • Email Address

  • Phone Number

  • Passport Details (only if required for booking)

  • Date of Birth

  • Travel Preferences and Interests

  • Billing Address and Payment Details (processed securely via third-party providers)

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Device and browser information

  • Location (approximate)

  • Pages visited and time spent

  • Referral source (e.g., Google, Instagram)

c) Third-Party Sources

We may collect data from third-party services (e.g., payment gateways, social media platforms, or partners) where permitted.


3. How We Use Your Information

We use your data to:

  • Process and confirm bookings

  • Communicate trip details, changes, and travel tips

  • Personalize your travel experience

  • Respond to inquiries or customer service requests

  • Send newsletters, offers, and updates (only with your consent)

  • Improve our website and services

  • Ensure compliance with legal requirements


4. Marketing & Communication Preferences

If you opt in, we may send you:

  • Newsletters

  • Exclusive offers or discounts

  • Travel inspiration and blogs

You can unsubscribe from our emails at any time by clicking the “Unsubscribe” link in the footer of our emails or by contacting us directly.


5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Travel partners (hotels, airlines, tour operators — only the necessary info for your booking)

  • Payment processors (e.g., Stripe, Razorpay) for secure transactions

  • Government or legal authorities if required by law

  • Third-party email platforms (e.g., Mailchimp) for communication, if you opt in

All third-party partners are required to comply with data protection laws.


6. How We Store & Protect Your Information

We implement security measures to protect your personal information:

  • Encrypted data storage

  • Secure servers and SSL certification

  • Limited access to authorized personnel only

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to take precautions such as using strong passwords and logging out after use.


7. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences

  • Analyze website traffic and improve user experience

  • Deliver personalized ads (only with consent)

You can manage your cookie preferences through your browser settings.


8. Your Rights (Especially for EU Residents – GDPR)

You have the right to:

  • Access the data we hold about you

  • Correct or update your personal information

  • Request deletion of your data ("Right to be Forgotten")

  • Object to processing for marketing purposes

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [contact@viyutrips.com].


9. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors without parental consent. If we become aware that such data has been collected, we will delete it immediately.


10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in regulations or our practices. The latest version will always be available on our website with the effective date.

We recommend reviewing this page regularly.


11. Contact Us

If you have any questions, concerns, or requests related to your personal data, please reach out:

Email: tralves@viyutrips.com
Phone: [+44 7411 707886
Mailing Address:India


 

Newsletter

Sign up today and start planning your next memory!